Amazon Prime member? WARNING!

I have an Amazon account AND an Amazon Prime membership.
I received an email and I want to show it in a screen shot:

On first glance nothing really alarming, right?
BUT:
The sender email address (labeled From:) looks to me totally wacky and the Reply-To address (labeled To:) IMHO is equally unlikely.
The warning bells in my mind started to ring loud and clear.
 
My wife and I use the same Amazon account all the time and thus I know that the payment method is correct and that it works.

Even saving the attached PDF document to my computer and then scanning it with Malwarebytes did not show any alarms or warnings.

So I opened the file in my PDF reader to check it out in more detail.

The PDF document contains a link and a BIG button to supposedly go to Amazon's account and payment method web page.

BUT this is what the link and the button actually would have sent my web browser to:
https://t.umblr.com/redirect?z=https%3A%2F%2Fam1zn-updtaeinfmtaonsupdtee-verifyconfimationss76757855.com%2F%3Fsigninn-&t=NmVmZTU1YjdlNTBkODkzYjc0NTg1NzM0MTI2YWNhNWJkOGNiZGRjZSxjYTVkNGQyNzY5ZjI4OGQ2OGFiZjQ2ZDJmOTg3NjZlMTZkNTI5M2Y3

What a crazy nightmare - and for me a clear indicator that something was VERY WRONG!

I went to Amazon.com and checked in my account settings and voila, my Prime membership is paid for until September and the payment information is correct.

Naturally I will report this to Amazon.

MY conclusion as far it concerns you? 
 
Be super vigilant, never trust an email and do NOT be complacent!

Yes, IMHO it is complacent to "just click" on the big button or the link in the PDF file rather than verifying the claim made in the PDF file independent of the email and it's attachment!

Stay safe, stay vigilant and pay attention to the details!

PuPs - Again and What are they?

Potentially
unwanted
Program

That exactly is what PuPs are. Now that formulation with "potentially" is a protection against frivolous law suits; every PuP does something, in the opinion of it's author definitely something positive and useful. The word potential protects everybody who has to or wants to name these programs from lawsuits.

In my opinion EVERY PuP out there is outright malware and it is sad that existing laws and court decisions force us to use the word potential at all.

I happened to run across a good article (IMHO at least) about PuPs. You can find it here.  Yes, it's three years old and I believe I have already linked to it in an earlier article. I hope you don't mind to get the suggestion to refresh your memory.

The article I linked to in the previous paragraph refers to an even older article about one of the major sources of PuPs on our computers, the so called Download Portals.
IMHO a refresher about this might be recommended as well.

Stay safe.

Old Scam - New Clothes

A scammer from India came up with a new twist of an old ruse.

 Look at this screen shot of the offending email as shown in my email program:

Btw. following references to the blue or red squares do in no way refer to BattleBots. 😉

In the blue square we have the sender's email address. I believe that NO administrator in the whole wide world would ever use an AOL email account for his official business. Some criticism of AOL can be found here.

In the first red square you see my cursor on the VERIFY NOW link and because of that you can see in the second red square the textual representation of what web page that link would actually send my browser to - if I were sufficiently un-attentive to click my mouse in that situation.

The target web page is on a server in India at "managershub"! You don't see that? Learn how to read URLs.

And I don't even use what the scammer refers to as a "Web-mail system".

To top it off there are three simple spelling errors or typos in the short text of the email; unprofessional to the hilt! 

Sum total: An old but time honored scam in a new dress - but not even a fancy dress.

Again it comes down to the first of my ten commandments for safe computing:

Thou shalt read and think(!) before you click.

Stay safe!

URGENT ALERT! For users of any Apple thinghy!

Hi y'all and thanks for reading this.

If you or someone in your household has any piece of equipment from Apple, like an iPhone, iPad, iPod or the like then

 this is for you!

Since iPhones a.s.o. are so common nowadays the crooks are targeting you. Look at the email I just got in a partial screen shot of the Thunderbird screen:

 

I have marked the give-away items with colored rectangles as follows:

Blue: I don't have an Apple account! Ha, ha, ha.

Purple: The email does not even come from Apple!

Green: My cursor pointing to the "Verify..." button.

Red: The URL (web site address) that the "Verify..." button actually is pointing to; it has NOTHING AT ALL to do with Apple.

To be addressed as "Dear ejheinze@att.net" is so unprofessional this alone would be reason enough to click on the Delete button!

The item in the red rectangle I see only because I told my email program to show this and because the cursor is on the "Verify..." button. I believe none of this needs further clarification. Should you have any questions please feel free to ask me, preferably in an email.

A general remark: 

If the program you use to read your emails
does not show you any of the information in blue, purple and red
then you potentially endanger your computer!

Any Questions? Please feel free to ask me, preferably in an email. 

Stay safe.

It's Amazon vs. Google. Did You Know?

Have you ever or are you sometimes watching a YouTube video or two?

Have you ever or are you sometimes looking at something or even buying something on Amazon?

If you can answer any of above questions with Yes then you should read this article.

It shows very clearly why I always say that, no matter what companies say, we, the paying customer, are a voiceless, powerless "necessary evil". They just don't give a hoot about us.

Their talk of "how important" their customers are and how they care for us and how important it is for them "to serve the customer" is nothing but marketing hullabaloo and all too often they just plainly lie to us.

Never the less, I will stick with my Amazon Prime account and I will keep using Google's services.

For now at least.

Stay safe.

The newest Scam - Beware

The newest telephone scam I heard of is the Microsoft Licensing Scam. You may get a phone call or a voice mail saying something like this (phone numbers deliberately obscured):

“This is to notify you that your Microsoft Windows license key has been expired in your computer so Microsoft Corporation has stopped the services in your computer. To renew the Windows license key, please call 866 XXX XXXX. Let me repeat. This is to notify you that your Microsoft Windows license key has been expired in your computer so Microsoft Corporation has stopped the services in your computer. To renew the Windows license key, please call 866 XXX XXXX. I will repeat 866 XXX XXXX.”

The message obviously was from a computer generated, sort of "mechanical" voice and the stilted English suggest a non-native English speaker behind the whole thing.

Any messages about licensing issues truly from Microsoft would pop up on your computer's screen only during installation or activation. And we all know, if only from experience, that a Microsoft license for the Operating System comes with the computer when you buy it and it is good for the lifetime of the machine.

In Windows services are programs running in the background; they are required for even basic functions of the computer. A computer would not work at all without the required services running in the background.

In the case I read about the recipient happened to be a very, very experienced Windows user; the gentleman called back the 866 number from the message; he said about that call:

"Because the number was toll free, I called it just to see what would happen. An answering machine invited me to leave a message and my number for a callback — I declined.

Please remember: Any and all phone calls claiming to come from Microsoft or any company associated with Microsoft are scams. Don't even talk to these people! Do not give them your phone number or ANY OTHER information.

As usual I welcome comments and suggestions right here in the blog. Thank you in advance.

Stay safe.

2016-03-24 WBKV Talking Points

Today nothing but viruses, malware and currently acute dangers.

• Ransomware (so far mainly from infectious MS-Office documents)
  Record ransom paid; 17 million US$ 
   -  -
• now infectious advertisements on BIG company web sites with 100s of millions of visitors every day:
  - -
  New York Times (nyt.com)
  AOL.com
  ESPN.com
  MSN.com (MicroSoft Network)
  NFL.com (yes, National Football League)
  TheWeatherNetwork.com
  TheHill.com
  Yahoo.com  and many more.

I feel like a prayer wheel:
   If you see advertisements in your web browser your computer is at risk!

Firefox web browser with Adblock Plus and WOT are the browser protections you should use!

No, not Goggle Chrome, Safari or Edge or Internet Explorer!

Skype Users Be Warned

If you use Skype PLEASE read through this article about two conversations triggered by Skype friend requests. I will let that speak for itself.

For the less geeky of my readers, a spam bot is program or robot programmed to "have a conversation".

You are warned.

Stay safe.

2016-03-10 WBKV Talking Points

Part 2: Stay Safe on the Internet

Be aware that trustworthy companies, especially Microsoft and it’s affiliates, will never contact you because of a supposed technical problem of any kind.

The following will definitely be scams:

• Phone calls
• Advertisements for technical support for any software product on search engines like Google, Yahoo or Bing
• Pop-ups for tech support from social web sites (Facebook! or LinkedIn)
• Pop-ups for tech support that promote phone based tech; these usually require a previous malware infection or an unsafe web browser.

Scam avoidance 101:

1. Never completely trust someone you don’t know who called you.
   Listen to them, if you like.
   
2. Ask questions, if you feel like it, but NEVER EVER give them access to your PC
   
3. NEVER EVER give them any payment information.
   
4. Tell them that you will let your local tech look into it (even if you don’t have one).
   
5. If the caller hangs up – good for you.
   
6. If he/she gets impolite or abusive it’s your time to hang up!

Afraid of a real problem? Do the research yourself or contact a trusted tech support person.

Chances are there’s nothing to see at all.

If you have handed over payment information, you’ve just given that information to a complete stranger. Immediately put your credit card or payment provider on fraud alert. If you allowed the scammer to access your computer things can get ugly. Do NOT use the computer; you usually have no idea what they did. You need a trusted technician to check out your machine.

This IS a common scam right now and the best defense is to not fall for it in the first place.

Another currently growing threat: MS-Word, Excel or Powerpoint files sent as attachments! When these files are opened you mostly see the request “... to turn protection on ...” or similar tricks. Don’t do it, don't believe it, it's a trick!  Many very nasty ransomware viruses use this trick! If you do not have a current backup YOU PAY! You either pay the crooks to get your files back and/or a trusted technician to re-build all the software on your computer.  And if you don't have install disks for Windows  - b.t.w. they do NOT come with computers any longer - you have even more problems.

Stay safe.

2016-02-25 WBKV Talking Points

Stay Safe on the Internet

1. Always install Operating System updates
    
2. Keep your installed applications up-to-date
    
3. Do not use the same password at every site
    
4. Install and be sure to update your anti-virus software
   
   
5. Additionally install a free anti-malware scanner and use it(!) regularly
    
6. Use a firewall (the FW built-in to Windows is good enough!)
    
7. Backup your data!
    
8. Enable the display of file extensions
    
9. Do not open attachments from people you do not know (especially Word files, Locky ransomware travels in Word files! Use MS's Word and Powerpoint viewers to check files)
    
10. Delete emails that say you won a contest or a stranger asking for assistance with their inheritance or money transfer
     
11. Watch out for online and phone support scams
     
12. Ignore and close web pop ups saying your computer is infected or has a problem (use ALT+F4)
     
13. Ignore and close web pop ups that pretend to be a Windows alert (use ALT+F4)
     
14. Some types of web sites are more dangerous than others
     
15. Be extra vigilant when using Peer-To-Peer Software (torrents!)
     
16. When installing software, watch for "bundled" tool bars and programs you don't want
     
17. Read the End User License Agreement (EULA) Lol, I know!  
    
     

2016-02-11 WBKV Talking Points

Today I want to talk only (or mainly) about modern malware and how it gets in our computers.

Pull up this web page and you have the detailed blueprint for today's talk.

The 10 worst offenders are (IMHO #1 is by far the worst one):

1. Download portals
2. Fake updates (e.g. Java, Adobe Flash, Yahoo!) 
3. Installer programs (mainly from download portals)
4. PuPs downloading and installing more PuPs
5. Express installation (expressway to an infected computer)
6. Custom Install abused with confusing EULAs
7. Home page and search provider changed
8. Forced install (e.g. Inbox Toolbar)
9. Other people(!) using your computer (visitors, relatives)
10. Researching PuPs; do it ONLY in a virtual machine! 

Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.

Disclaimer: I copied the title literally from this blog post.

And that is all I want to say here; this article is simply a MUST READ if you ever had PuPs installed or had to call me because everything got so slow or whatever problem you had.

95% or more of all computer problems I encounter nowadays are initially caused by a PuP! The authors of these PuPs have gotten very clever and constantly invent new tricks to dupe the unsuspecting computer user.

Only permanent vigilance, caution and attention to detail can ultimately somewhat protect us and our computers. 

Please note the use of the word "somewhat" in the previous paragraph! 

For the first time ever I will directly recommend a piece of commercial security software. 

If you want the IMHO best automatic protection against all kinds of malicious programs including PuPs then you will have to pay some money, currently just shy of $40 per year for a single computer. You find details about Emsisoft Anti-Malware here.

Another disclaimer: I am in no way at all associated with Emsisoft or any of their distributors or resellers!

If you don't want to pay that is fine, you just have to DIY (do it yourself). MSE or Defender in conjunction with Malwarebytes Free will do it just as well but you have to regularly do more yourself.

Whether you want to pay for Emsisoft Anti-Malware or not doesn't really matter, IMHO you simply HAVE TO READ this article.

 Stay safe.

How to avoid Windows 10

Are you tired of Microsoft's permanent nagging to upgrade to Windows 10?

Do you want to avoid the computer world's biggest and most openly staged attempt to get the greatest data collection system world-wide set up?

Then here is THE solution - as far as I know and as of January 3rd 2016.

Download GWX Control Panel from this web page. I recommend to use the portable version called "Stand-alone" and please read the program author's user guide.

You best start GWX Control Panel [GWXcpl] in administrator mode, that means you right click on the program file and the click on "Run as administrator".

The GWXcpl windows looks like similar to this:

I can not show you an EXACT picture because I have no computer that is still unprotected from Windows 10 upgrades.

 On your computer the upper part will have different contents; I believe it is very self explanatory.

In the lower part you will probably see instead of *n these text entries:

*1  Disable 'Get Windows 10 App' ...
*2  Delete Windows 10 Download Folders
*3  Prevent Automatic Windows 10 Upgrades
*4  Delete Windows 10 Programs

  I recommend to at least click on Disable "Get Windows 10 App' ..." and on "Prevent Automatic Windows 10 Upgrades". Whether you want to delete Windows 10 files and/or folders is up to you; on older computers with less than 320GB large disk drives it seems to be a good idea to free up the space. And don't forget to reboot when you are asked to even if it means that you may have to run GWXcpl more than once.

Feel free to ask any uestions you might have, preferably by email.

Stay safe.

Early End to Windows 7/8?

According to this Neowin article Microsoft is telling manufacturers to stop producing computers with Windows 7 and/or Windows 8 much earlier than usually.

Another heavy handed Microsoft tactic. Draw your own conclusions.

Is Microsoft Pushing Windows 10?

Let me, at least by name, introduce Susan Bradley to you. The lady is a very experienced and knowledgeable system administrator in the world of Microsoft networks and she is a Microsoft MVP. She is very active on widely read internet forums and generally well respected.

Ms. Bradley started a petition on Change.org asking Microsoft's CEO Satya Nadella to reconsider the Windows 10 policy of forcing updates of the Windows operating system on user's machines.

Today Ms. Bradley posted  an update to her petition that you can find here.

I have little doubt that Microsoft could and will attempt something like that. I would consider this to be an intrusion into my personal and private sphere.
MS seems to think they own my computer! Have they gone nuts?

It is time that we begin to talk publicly about alternatives to MS Windows!

And before you ask, yes, there are alternatives. I do not want to discuss these here because this blog is named "Computer Trouble..." and that means trouble with MS Windows computers and I will keep it that way.

Ink Jet Printers

Original quote:

A significant number of Canon-printer owners had print-head failures soon after the one-year warranty expired. There seemed to be a pattern, which prompted a class-action lawsuit. Though Canon denied any wrongdoing, they agreed to pay $930,000. Each class member will receive $50 in cash or $75 for a Canon store voucher. Canon also agreed to extend the warranty period by nine months for those who have print-head issues.
To see the particular models involved, and to get listed as a lawsuit class member, go to the settlement information site before Nov. 24.

For years now I have said that ink jet printers seem to be a scam to sell massively overpriced ink. In the long run you generally are way better off with a faster laser printer.

Other than that I have no comment.

Windows 10 - Better Instructions to Make it "SAFE"

After writing the previous long, long article about how to make Windows 10 running without the glaring privacy issues I discovered on a forum a link to a MUCH better organized article with visual examples for everything from installation to changing the relevant settings.

You find it here: https://fix10.isleaked.com/

I thank the author(s) of this web page; GREAT work!


As usual I welcome comments and suggestions right here in the blog. Thank you in advance.

Click here for a categorized Table Of Contents.
   

Windows 10 Settings - What I Recommend

Please click this link if you are looking for general information on Windows 10.

If you absolutely do not mind to be followed by "Big Brother" then please do not read the remainder of this article, you are excused and may leave.

By now I have decided to recommend to my customers NOT to upgrade to Windows 10. There are way too many IMHO serious privacy issues that go along with a so called Microsoft account.

In the following I will give some tips on how to remedy at least some or much of that messy situation. For every instance of something I deem in need of correcting or changing I will preface the paragraph with "Gripe:".

Because virtually all of my customers work on the desktop and use a mouse and a keyboard all the following step by step instructions are for desktop mode only.

Immediately after upgrading to Windows 10 your computer will work quite differently than it did before the upgrade.


Gripe:
If you gave the system on first start your email address Microsoft has created on their servers the storage for an immense wealth of information about you that Win10 and it's programs will collect from and about you; and that besides the fact that every email address will have it's unique "advertisement ID" assigned. Guess what that will be used for!

If you want to change your inadvertently created Microsoft Account back into a normal, local account then:

1. Right click on the Start button
2. Open Control Panel
3. Click Settings
4. Click  ====================to be finished 

Gripe:
Synchronizing personal settings between various computers could under certain circumstances be a convenience. But some of us don’t want the same settings on all of our various Win10 computers. Just imagine using Win10 on your “old” keyboard/mouse computer and on a tablet; ARGGHH!

Plus: My settings are my personal preference and are none of Microsoft's business! Obviously I am way too old for that brave new world where everything is made public! If you are like me here is how to turn synching off:

1. Right click on the Start button
2. Open Control Panel
3. Click Settings
4. Click Accounts
5. Click Sync your settings 
6. Turn OFF Sync settings to disable synchronizing

  
Gripe:
Microsoft Edge, the new web browser, will be the default for all things Internet. You should set that back to Firefox following these steps:

1. Right click on the Start button
2. Open Control Panel
3. Click Default Programs
4. Click on "Set your default programs"
5. You should see a list of installed programs
6. Find and highlight the entry for Firefox
7. Click on  "Set this program as default" (my cursor points to it)
8. Click OK to close the window

 

Gripe:
System Protection is the Win10 name for the feature that creates Restore Points. This is turned off after the upgrade on many systems! It is by no means a good backup system but still better than nothing. Here is how to turn it on again:

1. Right click on the Start button
2. Open Control Panel
3. Click System
4. In the left sidebar click System protection
5. Highlight your system disk C:
6. Click Configure (see screen shot)

 

     7. Click on "Turn on system protection" (see screen shot below)
     8. Click OK and OK to close all windows

Gripe:
 Especially important to users of laptops computers are Wi-Fi-credentials

A new Win10 feature — WiFi Sense (online FAQ) — has generated more than its share of controversy. Just read what well renowned security researcher Brian Krebs has has to say about it in a recent column.

Simply said WiFi Sense allows all your Facebook friends, Outlook and Skype contacts to automatically sign in to your WiFi router when they are in range; likewise you can use their WiFi network as soon as you are in range of their router. In short, it “blabs” access to your WiFi network to numbers of people who you might not know well enough. And that feature is turned ON by default! Here is how to turn it off:

1. Right click on the Start button
2. Open Control Panel
3. Click Settings
4. Click Network & Internet
5. Click Wi-Fi.
6. Scroll past your wireless networks and click Manage Wi-Fi settings. 
7. Turn off  Connect to suggested open hotspots and
8. Turn off Connect to networks shared by my contacts.

Gripe: 
Simply said, I hate Cortana, the so-called “digital assistant” in Win10.
 
My wife and my best friend may know a lot about me that you don't know and likely even don't want to know. The NSA, Apple and now Microsoft want to know more about every Apple or Win10 user then we want to know about ourselves.

The End User License Agreement (EULA) for Win10 clearly states that Cortana has the ability to collect and use various types of personal information, including your location, calendar data, and programs (called "apps") you use. Cortana collects information about your choice of music, alarm settings, what you view and purchase online, your Bing search history, your use of other Microsoft services, and can even use the camera and microphone of the computer. In short, it is ALWAYS listens when the computer is on. Remember, practically all laptop computers have a microphone and a camera.

This sort of always on data collection worries me deeply; 1984 anyone?

Here is a decent PC World article explaining how to disable Cortana. And don't forget additionally and separately to disable Cortana in the new Edge browser, even if you don't use it!

Remember, Big Brother is always listening, always watching.


Gripe:
Since Microsoft announced that the upgrade to Windows 10 will be free, I have been waiting for the catch. And, surprise, it's very first installment comes with the ubiquitous game of Solitaire.This popular app is included with the new OS, but it includes advertising. To remove the ads, you have to pay a monthly subscription, as reported in a Business Insider story.

Currently I do not know of a hack to get around this.

Just do not go into the trap of recurring payments. There are many free alternatives on the internet. 




Gripe:
Along with forced updates, Win10 also includes — again, on by default — the option to share patches with other computers on your local network or the Internet; this is called peer-to-peer updating. You might want to disable update sharing.

There are serious concerns that attackers might find a way to inject malicious code into the process; many internet connections are metered and with the almost 3GB download size of Win10 you can easily run over your limit and that costs dearly.
 You want to disable peer-to-peer updating obtain patches only directly from Microsoft? Here is how:

1. Right click on the Start button
2. Open Control Panel
3. Click Settings
4. Click Update & Security
5. Click windows Update (it is no longer in the Control Panel!)
6. Select Advanced Options
7. Click Choose how updates are delivered
8.  Turn Update Sharing OFF

So much for today. This article is meant to be continued as more details become available.

As usual I welcome comments and suggestions right here in the blog. Thank you in advance.

Click here for a categorized Table Of Contents.
 
 

Repair Scams And New Variants - Again

Please click this link if you are looking for information on Windows 10.

I hardly can count how often I have spoken in my radio shows about repair scams and other tricks crooks use to scare unsuspecting computer users into handing over their credit card info; that is what all these and similar scams come down to.

Here is only a small selection of articles from this blog that deal with various aspects of this situation - with NO claim of completeness at all:

• June 2012 "Email Scams Getting More Elaborate"
• February 2013 "Phone Scams - Way Too Many!"
• May 2013 "Email From The IRS? No Way!"
• September 2013 "Cybercrime"
• October 2013 "How Malware Gets Installed"
• February 2014 ''New Twist - Old Scam"
• October 2014 "How To Spot Socially Engineered Emails"
• April 2015 "Bye bye Viruses, Hello Carelessness"

The newest twist in this never ending saga happens as follows: You are on a web site you have been on many, many times, let's say for information on your favorite hobby. Naturally after having used that web site for years you assume it is "clean" and the information from there is valid.

But suddenly you get a pop up window or some other kind of message informing you that "your computer has been reported" to some "Windows Security" team or it "is infected with 567 viruses" or similar.

This sort of pop up is by definition a scam!

• Do not click anywhere in this window.
• If applicable DO NOT call the toll free phone number givin in the message.
• Do NOT "x out" of this window, that is do not click on the "red X" in the top right corner of the window to close it.

The only safe way out of such windows and/or messages is to close them with Alt+F4, that is holding down the Alternate key and while holding this key down pressing function key F4.

Beside getting out of this window safely I would avoid ever again going to this web site. There is almost always some alternative.

Why did I above say "... is by definition a scam"?

1. There is no "Windows Security" team or company or anything even vaguely similar.
2. You Windows operating system does NOT report any info to anybody; only malicious software does that!
3. Neither Microsoft nor any of their partner companies care about your computer's and your well being! 

You don't even have to take alone my word for it; here are links to two very official web pages about that exact same issue: 

1. Tech Support Scams from the Federal Trade Commission  and

2. Avoid tech support phone scams from Microsoft's Safety & Security Center

Stay safe and always(!) heed the first of my 10 Commandments Of Safe Computing.

As usual I welcome comments and suggestions right here in the blog. Thank you in advance.

Click here for a categorized Table Of Contents.

Bye bye Viruses, Hello Carelessness

It's almost like in the Everly Brothers song "Bye Bye Love" from 1957. They sang

Bye bye happiness, hello loneliness...

I am enticed to, no, don't be afraid, not sing but say

Bye bye viruses, hello carelessness...

In August 2014 I wrote in this blog the 2014 Update On Malicious Programs. Everything in this article is still valid today – which in the fast changing world of computers is astonishing all by itself. Self replicating viruses that "find and infect" our computers by their own accord have gone almost extinct.

What has massively changed though are the tricks and methods used by miscreants to foist their malicious junk software on our computers. It is so bad that I feel compelled to say

Do NOT click on any link in any email,
do NOT open any email attachment
and NEVER click in any advertisement.

Does that sound extreme to you? Good, because it is extreme. We are in an extreme situation and it's getting worse so extreme measures seem appropriate.

In the meantime you have learned to immediately delete emails with an unfamiliar sender address. But what about the email from that buddy of yours who always sends all the jokes? My advice is to IGNORE it! Just hit the Delete button. If that email really was from him and if he were a nice guy he would have told you in the email why and what he sends there. If he does not have the decency to do that you better err on the side of caution and delete that email; you may “miss” a joke but what is that compared to $100 or $200 cost for a good clean-up job?

Another way how modern malware (called PuPs) is distributed are dirty tricks pulled on us when we apply required updates. Even big, well known companies participate in these schemes; names that come to mind as examples are Oracle, Norton, McAfee and Adobe. Some visual examples are here.

And don't get me going on advertisements. Listen up:

If you see advertisements on your computer screen then you computer most likely already is compromised. Get it cleaned up!

And then the sneaky methods that well known download web sites like Download.com, Cnet.com and other use. You want to download that nice free little program and what they give you is a specially crafted downloader program that in turn is supposed to download the program you actually want. But what you get are one or several PuPs and then the program you really wanted.

The only method to help here is to watch for the tricks, traps and deceptions. 

In July 2013 I published my 10 Commandments Of Safe Computing. To heed the first of these has become more important than ever before; it reads:

Thou shalt read and think(!) before you click.

Be vigilant, pay attention to details and always remember: If it sounds too good to be true it usually is not true; especially in this day and age on the Internet.

As usual I welcome suggestions and comments right here in the blog.

Click here for a categorized Table Of Contents.