Why Me?

One time too many I have been asked by a caller why he should hire me rather than take his computer to Best Buy; here is my complete reply. I apologize for the bad style (way too many paragraphs begin with "I"!) but I am not a native English speaker.

In general

• my main interest is cleaning your computer of all viruses and malware and securing it and your web browser against getting infected again in the future
  
  
• I have over 25 years of experience with Windows PCs plus over 23 years of experience as a computer programmer and database dministrator
  
  
• I do not mince words but rather say it as I see it
  
  
• I can explain technically complex concepts in layman's terms
  
  
• I prefer real-life usability and experience over personal opinions and commercial “tests”
  
  
• I abhor industry shenanigans and trickery and warn my customers
  
  
• I work on Windows PCs only and do only house calls up to 30 miles from my residence. There is no extra charge to appear at your door and I charge no mileage fees.

I neither sell material goods nor any software;
I sell only my experience, my know-how and my time.

I do not charge sales tax.

I have NO contractual ties to any product;
I do not get any kickbacks from any manufacturer, wholesaler or dealer, no matter where and what you eventually buy.

I have absolutely no hidden financial interest or other commercial bias; there is no added or hidden cost for the home user.

With two rare exceptions I use and install only freely available and functionally proven programs.
Even a proven alternative to Microsoft Office^® is officially available free of charge.

I have worked professionally as a programmer and database administrator

• with computers since July 1^st 1964
• with Microsoft software on CP/M computers since 1977
• with PCs since February 1982
• with Microsoft Windows since version 3.1 in 1992

For 11 years I was once every month the “computer guru” on a call-in talk show on WTKM radio out of Hartford, WI.

If you are interested please send an email to ejhprivate*AT*gmail*DOT*com

I will reply and send you my brochure with more information as a .pdf file;
if you rather want a paper copy please give me in your email your name and address and I will send you a letter.

The information in the brochure should enable you to decide whether you want to hire me to repair and secure your computer.

Thank you for your interest.